Refund policy

Need to make a return? Email us at dearanxietyllc@gmail.com within 7 days of the delivery date shown in your tracking to request one. To be eligible, items must be in the same condition you received them, unworn or unused, with tags and in their original packaging. Please include your receipt or proof of purchase, and contact us before sending anything back. Returns sent without contacting us first can’t be accepted.

For returns due to personal preference or a change of mind, return shipping is your responsibility.

Damages and issues
Please check your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us right away. We’ll provide a return label at our expense and work with you to make it right.

Exceptions and non-returnable items
Some items can’t be returned, including perishable goods, hazardous materials, flammable liquids or gases, personal care products, custom or personalized items, sale items, and gift cards. Custom or personalized items can’t be returned or exchanged unless there was an error on our part. If you have a question about a specific item, email us before sending it back.

Exchanges
The fastest way to get a different item is to request a return. Once it’s accepted, place a separate order for the item you want.

Refunds
We’ll notify you after we receive and inspect your return to let you know whether your refund is approved. If approved, the refund will be sent to your original payment method. Your bank or card provider may need additional time to process and post it.